Q: Do you have a waitlist?
A: Our waitlist time is approximately 4 weeks as of 01-07-2025.

Q: What age-range do you work with?
A: We are currently accepting referrals for individuals aged 12 years and older.

Q: Are there any specific presentations you don’t accept referrals for?

A: Yes, please refer to the list below:

• Personality Disorders

• Bipolar & Related Disorders

• Treatment of Eating Disorders

• Complex PTSD

• Schizophrenia Spectrum & Other Psychotic Disorders

• Rehabilitation after an acquired brain injury

Q: Are there any services you can’t provide?

A: Please note we are currently unable to accept:

• WorkCover, TAC-funded referrals

• We do not provide assessments or letters/reports for medical, court, legal, insurance, or Centrelink purposes.

Q: What can I expect during my first visit?
A: Your first session is about getting to know you and understanding your unique concerns. We’ll complete registration and consent forms, discuss relevant history, establish your goals, current challenges, and begin exploring ways to support your journey toward well-being.

Q: How do I know if therapy is right for me?
A: Therapy can be beneficial for anyone looking to improve their mental health, gain insight and clarity, or manage specific issues. If you’re unsure, reach out to us for a preliminary discussion.

Q: Do you offer online sessions?
A: Yes, we provide both in-person and online therapy options to ensure you have the flexibility to access the care you need.

Q: Do you work with clients from LGBTQIA+ backgrounds?
A: Yes, we are an ally to the LGBTQIA+ community and are a gender and sexuality affirming practice.

Q: Do you accept clients with NDIS funding?
A: Yes, but we are only currently set up to support clients who self-manage their NDIS funding.

Q: Do you accept insurance?
A: We do not accept direct insurance payments, but we can provide receipts for you to claim through your insurance provider.