Q: Do you have a waitlist?
A: Our waitlist time is approximately 4 weeks as of 01-11-2025.

Q: What age-range do you work with?
A: We are currently accepting referrals for individuals aged 18 years and older.

Q: What type of psychologists do you have available?
A: We currently have generally registered psychologists who conduct psychotherapy treatment interventions, we do not currently offer:

• Cognitive assessments

• Specific learning disorder assessments

• Autism and/or ADHD assessments.

Q: Are there any specific presentations you don’t accept referrals for?

A: Yes, please refer to the list below:

• Clients of Paediatric age (0-17 years)

• Personality Disorders

• Bipolar & Related Disorders

• Treatment of Eating Disorders

• Complex PTSD

• Schizophrenia Spectrum & Other Psychotic Disorders

• Rehabilitation after an acquired brain injury

Q: Are there any services you don’t currently provide?

A: Please note we are currently unable to accept:

• WorkCover, TAC-funded referrals

• We do not provide assessments or letters/reports for medical, disability, court, legal, insurance, or Centrelink purposes.

• Cognitive assessments, specific learning disorder assessments, Autism and ADHD assessments.

Q: What can I expect during my first visit?
A: Your first session is about getting to know you and understanding your unique concerns. We’ll complete registration and consent forms, discuss relevant history, establish your goals, current challenges, and begin exploring ways to support your journey toward well-being.

Q: How do I know if therapy is right for me?
A: Therapy can be beneficial for anyone looking to improve their mental health, gain insight and clarity, or manage specific issues. If you’re unsure, reach out to us for a preliminary discussion.

Q: Do you offer online sessions?
A: Yes, we provide both in-person and online therapy options to ensure you have the flexibility to access the care you need.

Q: Do you work with clients from LGBTQIA+ backgrounds?
A: Yes, we are an ally to the LGBTQIA+ community and are a gender and sexuality affirming practice.

Q: Do you accept clients with NDIS funding?
A: Not currently, but we will be accepting self-managed NDIS-funded clients in 2026.

Q: Do you accept private health insurance?
A: We do not accept or process direct insurance payments, but we can provide receipts for you to claim through your private health insurance provider.